3 Things Businesses Need to Know Before Closing a Deal With An IT Outsourcing Provider
They say, an IT project is an endeavor with a definitive timeline, in which particular objectives and goals are met. That might be true at some point. But some projects emerge in addition to the usual maintenance of systems and technology apparatuses. Often, they occur as an outcome of complications found out during regular maintenance.
In this case, there could be a huge possibility that you’ll look for an IT outsourcing provider, especially if you don’t have sufficient full-time IT staff. But if you think outsourcing an IT project is as simple as ABC, you’ve probably missed the bigger picture. Truth is, outsourcing can be a tiresome pursuit for business owners. If you opt for this strategy, you need to know these 4 things first:
1. Create a vision and goal for the project and seek out the experts to implement the specifics.
You may feel organized once you’ve made your project specifically detailed before requesting proposals from IT experts. But it shouldn’t be that way. What you probably never realize is, you could be losing out the expertise of those who have the capacity to provide some alternate solutions and options to achieve your business goals.
Bill Donovan and Tad Richard of Intellicisions – a consulting firm specializing in providing businesses with efficient innovative strategies say that one of the biggest myths in outsourcing IT projects is, business owners think they need to have a specific project outlined in detail, before considering outsourcing.
Donovan emphasizes, it’s more efficient to consider outsourcing up front when strategy is being developed.
2. Managing the people who will be affected by the project.
Similar to risky pursuits (a new project), accepting a huge or slight change will never be easy. Even the most well-planned, seamless project will need some of your staffs to change their usual routine to unconventional patterns. In this case, don’t lose your communication with them.
You can hold a comprehensive meeting or reorient them about the new nature. Give them time to adjust as well to regain their focus and drive in doing their thing. Some CEO’s consider scheduling training sessions and seminars to equip their people with new stuff needed for the project. Of course, you can follow-up, but don’t disturb them while working!
3. Find a certified and reliable IT support provider team.
When outsourcing an IT project, most businessmen consider “price” as an ultimate basis of an efficient IT support company. It may work in some cases, but it’s not the ticket in making your project succeed. Remember, it’s important to know the background and experience of the IT team you’ve hired.
The field of Information Technology has particular certifications that are absolutely essential to the industry. Check for Microsoft Certified Service Engineer (MCSE) or Cisco Certified Network Professional (CCNP) certifications. These certifications are used by most companies to assure quality, reliability and efficiency.
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